Privacy Policy
Last updated: May 2026
This policy explains what personal information Blue Peak Solutions collects when you use our website, why we collect it, and how we keep it safe. We comply with the Nigeria Data Protection Act (NDPA) 2023.
Information We Collect
We collect the following information:
- Account details: name, email address, phone number, and password when you create an account
- Order details: shipping and billing address, items purchased, and payment information
- Communication: messages you send to our support team
- Technical & browsing data: IP address, device type, browser, pages viewed, and similar information collected automatically through cookies and analytics
How We Use Your Information
- To process and deliver your orders
- To manage your account and authenticate logins
- To respond to support requests
- To send order updates, shipping notifications, and (if you opt in) marketing emails
- To improve our website, products, and customer experience
- To prevent fraud and comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share it only with trusted third parties needed to operate the store:
- Payment processors to authorise card and online payments
- Logistics partners to fulfil and deliver orders
- Analytics providers to understand how the site is used
- Authorities when required to comply with the law
Cookies
Our website uses cookies and similar technologies to keep you signed in, remember your cart, and measure how the site is used. You can disable cookies in your browser settings, but some parts of the site (such as checkout) may not work correctly without them.
Data Retention
We retain your personal information for as long as your account is active and as long as needed to fulfil orders, comply with tax and accounting obligations, or resolve disputes. You can request deletion of your account at any time.
Your Rights
Under the NDPA, you have the right to:
- Access the personal data we hold about you
- Correct any data that is inaccurate or out of date
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Nigeria Data Protection Commission
To exercise any of these rights, email us at support@bluepeak.com.
Data Security
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. Payment information is handled directly by our payment processors and is not stored on our servers.
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
For any privacy-related questions, contact us at support@bluepeak.com.